As Ultava Houses, we attach great importance to the privacy and security of the personal data of our website visitors and guests. Your personal data is processed within the scope of the Turkish Personal Data Protection Law No. 6698 (“PDPL”) for the purposes and within the limits explained below.
1. Data Controller
Your personal data is processed by Ultava Houses in its capacity as the data controller.
Address: Datça Mah. Dere Sokak No:14, Datça, Muğla, Türkiye
Telephone: +90 (542) 176 48 48
Email: info@ultavahouses.com
2. Personal Data Processed
The following personal data may be processed through our website, communication channels and reservation processes:
- Name, surname and contact information,
- Reservation and accommodation information,
- Requests, suggestions and complaint information,
- Payment and invoicing information,
- IP address, website usage information and cookie records.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Carrying out reservation and accommodation procedures,
- Responding to your requests and enquiries,
- Ensuring guest satisfaction,
- Conducting payment, invoicing and accounting processes,
- Fulfilling legal obligations,
- Ensuring the security and functionality of the website.
4. Method and Legal Grounds for Collecting Personal Data
Your personal data may be collected electronically or physically through contact or reservation forms on our website, telephone, email, reservation platforms, face-to-face communication and cookies.
Your personal data is processed on the legal grounds that processing is necessary for the establishment or performance of a contract, compliance with legal obligations, establishment, exercise or protection of a right, and the legitimate interests of Ultava Houses.
Where explicit consent is required, your personal data will only be processed with your explicit consent.
5. Transfer of Personal Data
Your personal data may be transferred, where necessary and limited to the purposes of providing our services, to:
- Authorised public institutions and organisations,
- Reservation and payment service providers,
- Accounting, legal consultancy, technical support, email and hosting service providers.
All transfers are carried out in accordance with the provisions of the PDPL and applicable legislation.
6. Use of Cookies
Mandatory cookies may be used on our website to ensure that the website operates properly and securely.
Non-essential cookies used for analytics, performance, advertising or marketing purposes will only be used in accordance with your preferences or explicit consent, where required by applicable legislation.
7. Retention and Security of Personal Data
Your personal data is retained for the period necessary to fulfil the purposes for which it is processed or for the statutory retention periods specified under applicable legislation.
Necessary administrative and technical measures are taken to prevent unauthorised access, loss, alteration or unlawful use of personal data.
8. Your Rights Under the PDPL
Pursuant to Article 11 of the PDPL, you have the right to:
- Learn whether your personal data has been processed,
- Request information regarding the processing of your personal data,
- Learn the purpose of processing and whether your data is used in accordance with that purpose,
- Request the correction of incomplete or inaccurate personal data,
- Request the deletion or destruction of personal data where the legal conditions are met,
- Learn the third parties to whom your personal data has been transferred,
- Object to any result arising against you through the exclusive analysis of processed data by automated systems,
- Request compensation if you suffer damage due to the unlawful processing of your personal data.
You may submit your requests regarding your rights, together with information verifying your identity, by email to info@ultavahouses.com or in writing to the following address:
Datça Mah. Dere Sokak No:14, Datça, Muğla, Türkiye
Ultava Houses reserves the right to update this clarification text in line with legislative changes and operational requirements.